Candidate Number: WC1922
Auto Expert Qualified: WARRANTY ADIMINISTRATOR, SERVICE MANAGER, SERVICE CONSULTANT
Automotive Manufacture Experienced: GM, CHEVROLET, OLDSMOBILE, HYUNDAI, WORKHORSE, CATEPILLER, POLARIS
Current / Previous Position Held: ASSISTANT SERVICE MANAGER, WARRENTY ADMINISTRATOR
Automotive Industry Experience: 27 YRS.
Previous 2 Employers Tenure: 1) 3 YRS 2) 9 YRS.
Automotive Employment Objective in My Own Words: HIGHLY EXPERIENCED WITH PROVEN SUCCESS MEETING DEADLINES IN FAST-PACED ENVIROMENT, PROVIDING HIGH-QUALITY WORKMANSHIP AND LEADING TEAMS TO TOP PRODUCTIVITY. MANAGED ALL SERVICE OPERATIONS FOR CHEVROLET, GM, OLDSMOBILE, AND HYUNDAI DEALERSHIPS, AS WELL AS OVERSAW ALL WARRENTY OPERATIONS.
Automotive Industry Strengths: TECHNICAL TRAINING,ABLE TO ASSIST TECHNICIANS WITH DIAGNOSES, FAMILIARITY WITH WARRANTY ADMINISTRATION TO MAKE CERTAIN DEALER DOES NOT MISS ANY MONEY OWED ON CLAIMS, TRAINING AND EXPERIENCE IN CUSTOMER RELATIONS TO BUILD LONG TERM RELATIONSHIPS, HIGH CSI PERFORMANCE. STRONG COMMUNICATION AND LEADERSHIP SKILLS WITH THE ABILITY TO DEVELOP TEAMS THAT EXCEED PERFORMANCE GOALS.
Education, Certifications, Awards: 2 YEARS COLLEGE COMPLETED, PROFESSIONAL SERVICE COUNSEL COLLEGE, MULTIPLE AWARD WINNER IN PROFESSIONAL SERVICE GUILD, AND GM MARK OF EXCELLENCE PROGRAMS
Current Automotive Market: BOSTON, MA
Current Status: AVAILABLE-NOT WILLING TO RELOCATE